I am using Adobe Captivate 2017 version 10.0.0.192. My Videos are in .MP4 format and is not working in IE 11.0 when published to SWF. Can anybody please tell me a workaround for the same. I have converted .MP4 videos to .FLV, .AVI, still it is not working in either google chrome latest version nor in IE 11.0 version.
The course is working fine along with the videos only when I publish in HTML5 format. I need the course should work fine when I publish it in SWF format. Since we need a single file ie SWF and the course should start on single click file.
You are using an unauthorized version. The only version autoatized by Adobe is 10.0.1.299. Have a look at:
Almost Endo f Life of Flash player, which means SWF output will not paly anomre on browsers.
Even for SWF output you need to launch the course from the companinon .htm file or you'll miss a lot of the functionaliyt. A one-file output doesnt exist within Captivate.
Thank you so much for your quick turnaround:)
Did you mean to say that we are using Obsolete / Outdated version of Captivate ? if yes, we will run the latest patch/update from HELP section of Captivate.
What Lilybiri means is that the version of Captivate you currently have does not have all the latest patches and you should update it immediately. Sometimes issues are resolved quite simply that way.
When you update, make sure you also reset your Preferences afterward. That is always recommended too.
However, if updating Captivate does not resolve your issue, then there are a couple of other possibilities that would explain what is happening: