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Hello,
I have embedded a short video (9 seconds) in to my eLearning. It is a 'Multi-slide synchronized video' that I have loaded from my computer, so it isn't being watched using a streaming service, the actual file is embedded in to the eLearning.
The very end of the video continues to get cut off. The video doesn't get cut off when I watch it using my local media player.
I have tried:
I just can't seem to fix it.
I've seen this issue around but haven't yet seen a fix. Any advice would be much appreciated.
Michelle
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Which version of Captivate are you using, on which OS? Please, check the full version number which you can find under Help, About Captivate.
DId you test after uploading to a webserver?
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I uploaded the video to youtube and it worked great, it's definitely a captivate issue.
I found other people had experienced the same issue and never found a resolution - so I think it might be a bug.
I'm 2017 Release 10.0.0.193.
I ended up extending the video even though that wasn't ideal - it was the only way to stop Captivate from cutting it off that worked.
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Did you try to update to 10.0.1.285?