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Multi Slide Synchronized Video issue

New Here ,
Jun 05, 2019

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I am creating a lesson in Captivate 2017 and am having an issue with using multi slide synchronised videos.

The issue is that a still from the video on the previous slide flashes up on the beginning of the next slide before the new video begins.

I have tried this with using both options "Modify Slide duration to accommodate video" and "Distribute across slides". with the later option I set the from and to slide as the same slide number.

This doesn't happen in event videos but I need the video to pause when the audio (imported to the slide) pauses.

Has anyone else come across this issue?

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Multi Slide Synchronized Video issue

New Here ,
Jun 05, 2019

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I am creating a lesson in Captivate 2017 and am having an issue with using multi slide synchronised videos.

The issue is that a still from the video on the previous slide flashes up on the beginning of the next slide before the new video begins.

I have tried this with using both options "Modify Slide duration to accommodate video" and "Distribute across slides". with the later option I set the from and to slide as the same slide number.

This doesn't happen in event videos but I need the video to pause when the audio (imported to the slide) pauses.

Has anyone else come across this issue?

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jun 06, 2019

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Can be due to the need to load the video on enter (same as for audio). Did you try to leave a small gap before and after the video no each slide?

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New Here ,
Jun 06, 2019

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Thanks Lilybiri.

I have tried your suggestion with no success. it seams to be an issue with fluid boxes. I've removed the fluid boxes and the issue is no longer there.

is there a way to ensure the aspect of the video remains if viewed on different sized devices (PC or Tablet) without using fluid boxes?

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Lilybiri LATEST
Most Valuable Participant ,
Jun 07, 2019

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You didn't mention in the original question that you are using a Fluid Boxes project. It is NOT possible to have multi-synchronized video in a Fluid box at all, only Event video can be used in a fluid box. One of the many limitations of fluid boxes which are - of course - never mentioned in marketing videos.

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