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Navigate Visited Slides Only option greyed out

New Here ,
Apr 04, 2019

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Hi

I'm at a total loss as to why the 'Navigate Visited Slides Only' option in my Captivate 2019 course is greyed out leaving me unable to interact with it. Basically if I click 'Enable Navigation' (which I want to use), the 'Navigate Visited Slides Only' option ticks and remains grey.

I've read online that this may be due to a preferences corruption but the issue has never been resolved and no one has ever offered a work around.

Is there anything I can do to resolve this mystery as its creating a massive problem.

Thanks in advance for any help or guidance offered.

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Navigate Visited Slides Only option greyed out

New Here ,
Apr 04, 2019

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Hi

I'm at a total loss as to why the 'Navigate Visited Slides Only' option in my Captivate 2019 course is greyed out leaving me unable to interact with it. Basically if I click 'Enable Navigation' (which I want to use), the 'Navigate Visited Slides Only' option ticks and remains grey.

I've read online that this may be due to a preferences corruption but the issue has never been resolved and no one has ever offered a work around.

Is there anything I can do to resolve this mystery as its creating a massive problem.

Thanks in advance for any help or guidance offered.

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Most Valuable Participant ,
Apr 04, 2019

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Which version are you using, please (full version number as shown under Help, About Captivate)?

Is this a non-responsive or a responsive project? Do you have quiz slides? If yes, what is the option for 'Required' field chosen?

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New Here ,
Apr 04, 2019

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I'm using Captivate 11.0.0.243.

This is a responsive project with quiz slides. The setting 'Required' in the Preferences under Quiz > Settings is configured to 'Optional - The user can skip this quiz'. Hopefully that give you a bit more detail.

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Adobe Community Professional ,
Apr 04, 2019

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Captivate 11.0.1.266 is the current version.  Might be good to update your install just in case that issue has been sorted already.

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Most Valuable Participant ,
Apr 04, 2019

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Please install the patch to 11.0.1.266. Do you use Fluid Boxes? Did you allow Backwards navigation in Quiz settings?

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New Here ,
Apr 04, 2019

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Thanks Lilybiri, although upgrading to the latest version didn't resolve the issue, your pointers towards the Quiz settings causing the issue led me to disable the 'Branch Aware'. This gave me control over the 'Navigate Visited Slides Only' function thus resolving the problem. Disabling this feature led to some other issues but I can live with those. Thanks again.

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Lilybiri LATEST
Most Valuable Participant ,
Apr 04, 2019

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That would have been my next question, but was confused because you seemed to be able to use normal navigation in the TOC.  Brach aware and Pretest slides normally disable free navigation.

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