We have several old .cp files that we now need to update. Is there a way to get a trial of captivate 6 to update these files so we can use our copy of captivate 9 to update them?
if you purchased from and registered with adobe, check https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html for info on how to download non-current adobe programs.
once you download, if you're having trouble finding your file(s), https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html
if that fails AND you've (a) registered your software with adobe or (b) can provide proof of purchase, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html
for more info on adobe's 5/2019 policy on downloads, https://prodesigntools.com/adobe-limits-software-downloads.html
If you talk about files developed with versions before 5, I strongly recommend not to try to upgrade them even with an intermediate update to 6 to 9. It would probably take less time to recreate them. So much has changed that trying to fix the upgrade will be a pain.