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No puedo acceder a Captivate

New Here ,
Aug 07, 2020

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Hola espero alguien pueda apoyarme,

tengo la licencia del software pero cuando lo descargo me lo pone de "Prueba" ¿alguien que pueda ayudarme?

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No puedo acceder a Captivate

New Here ,
Aug 07, 2020

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Hola espero alguien pueda apoyarme,

tengo la licencia del software pero cuando lo descargo me lo pone de "Prueba" ¿alguien que pueda ayudarme?

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Aug 07, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Aug 08, 2020

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Do you have a subscription or a perpetual license? For which version of Captivate?

If it is a subscription license you should log in with your Adobe ID, and also install the Creative Cloud app (and log in). Normally your ID will be recognized.

If it is a perpetual license you'll have a seriall number which you need to enter.

Let me know if you still have problems. In that case I will try to have a staff member contacting you. I am just a user.

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