Not opening after mac save.

New Here ,
Oct 24, 2019

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I create on a pc windows 10 but my projects are proofed on a Mac. (NOT Catalina 10.5.) My Capitvate files will not open after they are saved on a Mac. This just started happening in the last few weeks. Any help would be great.

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RodWard LATEST
Adobe Community Professional ,
Oct 24, 2019

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Can those files still be opened on the Mac? If so, that at least means you don't completely lose the ability to edit them, but it's still not good.

 

Are these CPTX files being stored on a network drive location and being directly opened from there rather than downloading to the end users hard drive BEFORE opening?

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