Problem creating a new project in Captivate 2017

New Here ,
Oct 26, 2018

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Hi,

I have just installed Captivate 2017 on a MacBook running macOS Sierra. When starting up, after selecting "New" then "Responsive Project" or "Blank Project", a window with "Loading Themes" or "Creating Objects" briefly appears and nothing happens.

Thanks for any suggestions.

Scott

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1 Correct Answer

Adobe Community Professional , Oct 26, 2018
RodWard Adobe Community Professional , Oct 26, 2018
Might also be worth checking that the version of Cp 2017 that you installed is the latest build.  I seem to remember that early versions of Cp 2017 had some issues with MAC OS.

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Most Valuable Participant ,
Oct 26, 2018

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Is Captivate installed on your system, not on a networked drive? Do the paths in Preferences, General settings (accessible bfrom the welcome screen) point to your system, not to a networked drive? Check also the version number, there was a late patch, version should be 10.0.1.285.

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Adobe Community Professional ,
Oct 26, 2018

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Might also be worth checking that the version of Cp 2017 that you installed is the latest build.  I seem to remember that early versions of Cp 2017 had some issues with MAC OS.

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scottn55006658 AUTHOR LATEST
New Here ,
Oct 26, 2018

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Thankyou Lilybiri. It was installed on my system and i checked the paths.  Thanks for your prompt reply.

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