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Problem downloading Captivate

New Here ,
Jan 17, 2017 Jan 17, 2017

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I purchased a subscription to Captivate and I downloaded all the exe and 7z files, ran them but nothing happens?

What am I missing? How do I install Captivate? What do I do with the zip files?

Adrienne

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Installation and licensing

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Community Expert ,
Jan 17, 2017 Jan 17, 2017

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You don't do anything with the .7z file. That is used automatically by the .exe file.

Just double click the .exe file and follow the prompts.

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Adobe Employee ,
Jan 20, 2017 Jan 20, 2017

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Moving the discussion to Adobe Captivate Installation/Licensing​ forum.

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Community Expert ,
Jan 20, 2017 Jan 20, 2017

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Did you try to run the exe file?

Beware: after installing Captivate you also have to download the eLearning Assets

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