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Hi
Mac Pro, 2016, High Sierra,
2.5 GHz Intel Core i7
16 GB 1600 MHz DDR3
AMD Radeon R9 M370X 2048 MB
Intel Iris Pro 1536 MB
Captivate 2019
Whenever I try to add a 360 video or image I can't get it to work.
1. The image/screen is placed on screen
2. Images do not rotate
3. unable to add hot spots
4. when I add a new 360 slide it already has the previous 360/image on it.
5, if i close the file and start a new one it already has the image from the previous file!! and on all the slides I might add.
6. previewing the project does not show anything
The images are 360 as I can get them to work in other software and I have used ME to ensure they are H263 both VR and Non VR and used Photoshop to create 360 panaroma as well all fail
I opened the sample file in that comes with it. All the 360 images looked like the one I had been testing but when I run it in preview it works
Any ideas?
Andy
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Are you talking about adding a 360 slide to a normal project, or a VR project? How exactly did you add the image?
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Figured out the problem, i was dragging and dropping the image/video. You have to use the central button.
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Good catch, already found out myself. Apparently that central button is the only way to detect the image to be a 360 image.
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This is correct. To be specific, do not drag and drop your 360 degree assets into your project, you have to click the + button "Add 360 image / Video" and select from there, otherwise it will not work correctly.