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Project stuck on publish to HTML5

New Here ,
Jul 15, 2020

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So I am attempting to republish a project after making some minor edits.  I've never had a problem publishing this file before.  But it's stuck on the below image when I try to publish as HTML5...which I've published to before with this same file.  It will publish to SWF, but I don't want to use flash.  I have tried the following:

 

1. Renaming the file with no spaces and publishing - I get the same result

2. Renaming the file with spaces and publishing - I get the same result

3. Having adobe media encoder open while publishing - while adobe media encoder does indeed encode the video that's within this file, it still does not publish.  

 

I have scoured this forum for an answer, but can't seem to find anything that works.  Any ideas?

adobe file.PNG

 

 

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Correct answer by Lilybiri | Most Valuable Participant

That video format is no longer supported indeed (same as flv).  I am not even sure that the Adobe Media Encoder (AME) still has that format, depends on the version you have. You will need to convert the video to H264. Try first with AME.

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Project stuck on publish to HTML5

New Here ,
Jul 15, 2020

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So I am attempting to republish a project after making some minor edits.  I've never had a problem publishing this file before.  But it's stuck on the below image when I try to publish as HTML5...which I've published to before with this same file.  It will publish to SWF, but I don't want to use flash.  I have tried the following:

 

1. Renaming the file with no spaces and publishing - I get the same result

2. Renaming the file with spaces and publishing - I get the same result

3. Having adobe media encoder open while publishing - while adobe media encoder does indeed encode the video that's within this file, it still does not publish.  

 

I have scoured this forum for an answer, but can't seem to find anything that works.  Any ideas?

adobe file.PNG

 

 

Most Valuable Participant
Correct answer by Lilybiri | Most Valuable Participant

That video format is no longer supported indeed (same as flv).  I am not even sure that the Adobe Media Encoder (AME) still has that format, depends on the version you have. You will need to convert the video to H264. Try first with AME.

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Jul 15, 2020 0
Most Valuable Participant ,
Jul 15, 2020

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Does this project include software simulation slides with FMR slides? Those slides are Flash-based but will be converted to MP4 when publishing to HTML5. That could be a problem.

Or do you have inserted videos? If yes, what was the video format? 

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Jul 15, 2020 0
New Here ,
Jul 16, 2020

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Thank you for your response.  There is no software simulation, but there is a video.  It looks like it says it's an f4v, which I'm assuming is flash, and is the problem.  

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Jul 16, 2020 0
Most Valuable Participant ,
Jul 16, 2020

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That video format is no longer supported indeed (same as flv).  I am not even sure that the Adobe Media Encoder (AME) still has that format, depends on the version you have. You will need to convert the video to H264. Try first with AME.

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Jul 16, 2020 0
New Here ,
Jul 16, 2020

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Thank you!  The module is very old, and I didn't have access to the original video.  We created this back when flash was the only option.  So, I unzipped the SCORM package and converted the flash video file to mp4 using adobe media encoder.  Replaced the video with the new format, and it worked like a charm!   

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