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Publishing issue - elearning exits when I click on the slide

New Here ,
Jun 11, 2018

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Hi

I am fairly new to Captivate and have published an elearning module built in Captivate 2017. The problem I am having is that when I click anywhere on the slide that is not a button, the module closes down. (I am publishing to my computer only at this stage.)

This does not happen with other modules I have created, and I don't know where to start looking to solve the problem.

Any help would be much appreciated.

Thanks

Gabrielle

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Publishing issue - elearning exits when I click on the slide

New Here ,
Jun 11, 2018

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Hi

I am fairly new to Captivate and have published an elearning module built in Captivate 2017. The problem I am having is that when I click anywhere on the slide that is not a button, the module closes down. (I am publishing to my computer only at this stage.)

This does not happen with other modules I have created, and I don't know where to start looking to solve the problem.

Any help would be much appreciated.

Thanks

Gabrielle

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59

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Jun 11, 2018 0
Adobe Community Professional ,
Jun 11, 2018

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Try uploading your content to a web server and then test from there.

If you don't have access to a web server, open a free account with SCORM.com, publish your content as a SCORM zip file and then upload to test on the SCORM Cloud LMS.

If all of this is beyond you, I suggest you look into any Captivate Basics training videos or facilitated courses that you can find.  You may simply need some basic training before Captivate will make sense.

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Jun 11, 2018 0
New Here ,
Jun 11, 2018

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Thank you so much for attempting to help. I have just discovered the problem. I had created a button and set it to 1 attempt and to Exit on the final attempt.

Unfortunately, I had copied the button multiple times, so spread the issue to multiple slides. I have since reset the button to accept infinite attempts and the problem is solved! 

A silly error, and one that took a while to find.

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