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Puzzle Interaction zooming on preview

New Here ,
Nov 29, 2019 Nov 29, 2019

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Hi there,

 

Whenever I preview the exact slide a puzzle interaction is on the timer and image are displayed on the page. If I preview my entire project the puzzle interaction is zoomed which obscures the timer. Is there any reason behind this that anyone can think of?

 

Thanks in advance!

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Community Expert ,
Nov 29, 2019 Nov 29, 2019

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Play Slide is NOT a Preview method.  if you mean that option.

 

If this is a non-responsive project, the only valide Preview method is F11, Preview HTML in Browser. Did you try that one?

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Hi there,

 

Thank you for your response. 

 

I've tried HTML5 preview with F11 and still run in to the same problem. 

 

Pictured below is HTML5 preview with F11.

puzzleError.PNG

 

As you can see the timer and complete puzzle box are obscured.

 

Any help would be appreciated.

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Community Expert ,
Dec 02, 2019 Dec 02, 2019

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Can you show the interaction in editing mode? How big is the bounding box?

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Sorry if this isn't what you meant, I'm quite new to Captivate. 

 

editingpuzzletest.PNG

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Community Expert ,
Dec 02, 2019 Dec 02, 2019

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Indeed that is what I meant. There seems to be no relation with the final output. Have tested this interaction but quite a while ago, will see if I can have another look.

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Thank you so much.

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