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"An error has occurred during activation, please contact the Captivate support team."

New Here ,
Jun 15, 2020

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When I try to open Adobe Captivate. It shuts down immediately and I receive the error message "An error has occurred during activation, please contact the Captivate support team."

 

Hoping not to wait until tomorrow to hear from the Adobe Tech support. 

 

Thank you!

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"An error has occurred during activation, please contact the Captivate support team."

New Here ,
Jun 15, 2020

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When I try to open Adobe Captivate. It shuts down immediately and I receive the error message "An error has occurred during activation, please contact the Captivate support team."

 

Hoping not to wait until tomorrow to hear from the Adobe Tech support. 

 

Thank you!

TOPICS
Getting started

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61

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 15, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Jun 16, 2020

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You misunderstand, but this is a user forum. No Adobe staff around... 

I can try to contact someone from the staff, but don't know when they will contact  yout. 

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Jun 16, 2020 0