Re-set my Password please

[Guest]

I posted this earlier and seriously, I can not find it anywhere on the discussions.  I have forgotten my pass word, I completed the "Forgot your password" process but no email has arrived.

[ private information removed - see http://forums.adobe.com/docs/DOC-3731 ]

[Jorma_at_CoSo]

Keep an eye on your junk/spam box, as the email tends to end up there.

You can also reach out to the Admin for your account and have them send you the email or create a temp password for you.

[Guest]

Thanks Jorma,

I have checked my email account but still nothing.  Could you post me an email address for Admin?  I will email them directly.

My regards,

Steve

[Guest]

Dear Jorma, or anyone who can help,

I have to be doing, or not doing, something here.  It it not supposed to be this difficult. 

1.  I enter into "Adobe Central Log In"

2.  I click on "Forgot your Password?

3.  I enter my email address "steveke..........etc"

4.  I check my Junk Mail and In Box and nothing appears.

Please advise as I am running out of time here.  I want to get these classes under way as I have every intention of buying more.  I have to get this one up and running and I know these are the best rooms to use.

Cheers,

BaliSteve

[Jorma_at_CoSo]

You can try contacting Adobe Support 800-945-9120 or you can use the online help site to get a representative of Adobe Support on a chat session: http://helpx.adobe.com/adobe-connect/connect-support.html

[Guest]

Dear Jorma,

OK I now know the problem.  The FREE classrooms have been discontinued.  Irani advised me that the minimum purchase plan is $55 per month or $540 per year, I want to set up a one on one classroom for learners of Indonesian.

Can you confirm this as my only option?  I am starting up in February but I have a student waiting for a trial.  Money is an issue at this point in time [as always ;-)]Thanks for your help.

My regards,

Balisteve

[Jorma_at_CoSo]

Ah, yes the ConnectNow program was closed early this year.

Your options for Connect are now to either purchase the monthly account here, https://service.acrobat.com/cfusion/bots/purchase/index.cfm, or to purchase through a local reseller. Resellers for your geographic region can be found here, http://www.adobe.com/products/adobeconnect/strategic-partners.html

[rc19212362]

I can understand your pain I am also the suffering these goons Adobe people are useless.

[rc19212362]

this is super idiotic on part of adobe that they do not have any help pn reset passwrd.

and their help centers are even more furstrating.