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Recording a Chrome Window

New Here ,
Oct 03, 2018

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Hello,

I am using Captivate 2017 and want to record a software demo from a SAAS application, which recommends only using the Chrome browser.

The entire screen is displayed on the monitor and the red box appears to be capturing the entire screen. However, when the demo is played back, the image is only a portion of the screen and the screen text is extremely large. It makes me feel like the capturing software is zoomed in. The image below displays the playback screen.

Any thoughts on what might be causing the issue with not being able to record the entire screen?

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Comments is to ask about the operation of the Forum, not a specific program]

[Moved from the Comments forum to the specific Program forum... Mod]

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Recording a Chrome Window

New Here ,
Oct 03, 2018

Copy link to clipboard

Copied

Hello,

I am using Captivate 2017 and want to record a software demo from a SAAS application, which recommends only using the Chrome browser.

The entire screen is displayed on the monitor and the red box appears to be capturing the entire screen. However, when the demo is played back, the image is only a portion of the screen and the screen text is extremely large. It makes me feel like the capturing software is zoomed in. The image below displays the playback screen.

Any thoughts on what might be causing the issue with not being able to record the entire screen?

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Comments is to ask about the operation of the Forum, not a specific program]

[Moved from the Comments forum to the specific Program forum... Mod]

Views

62

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 03, 2018 0

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