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Responsive Project Not Rotating on Android

Community Beginner ,
May 22, 2019

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I created a responsive project using fluid boxes in Captivate 2019 version 11.0.1.266. Everything works correctly on an iPhone, but there are 2 issues on Android phones. First, when you rotate the phone from portrait to landscape the project does not rotate. It is stuck in portrait. We checked to make sure the phone settings were correct and that other apps rotated. Second, on the play bar controls the close button is not displaying. Like I said, on iPhones everything rotates correctly and all the play bar buttons display. We are using Cornerstone as our LMS in case anyone has had experience uploading responsive projects to that LMS.

Any advice or help would be greatly appreciated!

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Responsive Project Not Rotating on Android

Community Beginner ,
May 22, 2019

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I created a responsive project using fluid boxes in Captivate 2019 version 11.0.1.266. Everything works correctly on an iPhone, but there are 2 issues on Android phones. First, when you rotate the phone from portrait to landscape the project does not rotate. It is stuck in portrait. We checked to make sure the phone settings were correct and that other apps rotated. Second, on the play bar controls the close button is not displaying. Like I said, on iPhones everything rotates correctly and all the play bar buttons display. We are using Cornerstone as our LMS in case anyone has had experience uploading responsive projects to that LMS.

Any advice or help would be greatly appreciated!

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May 22, 2019 0
Most Valuable Participant ,
May 22, 2019

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You mention Android, but there are so many phone types and Android versions. Which phone and version are you talking about?

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May 22, 2019 0
Community Beginner ,
May 22, 2019

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It's a Samsung Android 8. I haven't checked it on any other Androids.

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May 22, 2019 0
Most Valuable Participant ,
May 22, 2019

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Try at least to check on more Android phones....

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May 22, 2019 0
Community Beginner ,
May 23, 2019

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I have tried it on more Android phones and on a Moto Android phone with the same issues. The course is not rotating to landscape. Has anyone else had this issue? Any help would be greatly appreciated.

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May 23, 2019 1