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Resume feature not working when published from Captivate 2019

New Here ,
Aug 14, 2019

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Hi,

I am using Adobe Captivate 2019 (11.5.0.476).

I published the course (non SCORM) with settings "Self Paced Learning - Checked" and "Never Send Resume Data - Unchecked".

  1. When I run the course in Google Chrome locally, the resume feature is not working.Even the resume pop-up is not showing. It starts from beginning every time when I launch it.
  2. On the other hand, when I run the same course in Internet Explorer locally, it shows the resume pop-up and works fine, but the layout is very messy. Attached screenshot is for your reference.

Resume error.PNG

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Resume feature not working when published from Captivate 2019

New Here ,
Aug 14, 2019

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Hi,

I am using Adobe Captivate 2019 (11.5.0.476).

I published the course (non SCORM) with settings "Self Paced Learning - Checked" and "Never Send Resume Data - Unchecked".

  1. When I run the course in Google Chrome locally, the resume feature is not working.Even the resume pop-up is not showing. It starts from beginning every time when I launch it.
  2. On the other hand, when I run the same course in Internet Explorer locally, it shows the resume pop-up and works fine, but the layout is very messy. Attached screenshot is for your reference.

Resume error.PNG

Views

124

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Lilybiri LATEST
Most Valuable Participant ,
Aug 14, 2019

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Please install the patch to 11.5.1.499 which fixes that bug and 3 more.

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