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Resume the slide audio after having used the "stop slide audio" option of a button

New Here ,
Jan 23, 2020

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Dear community,

 

I have created a popup (group of text-image-closebutton) that is first invisible on the slide.

When clicking on a button, the popup appears. I've used the "stop slide audio" option of the button as I don't want the audio to be played when the popup appears.

My pb now is that, when using the closebutton of the popup to hide the popup again, the slide resumes but not the audio. What am I doing wrong?

I am using Captivate 2019.

 

Thanks!

 

Céline

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Resume the slide audio after having used the "stop slide audio" option of a button

New Here ,
Jan 23, 2020

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Dear community,

 

I have created a popup (group of text-image-closebutton) that is first invisible on the slide.

When clicking on a button, the popup appears. I've used the "stop slide audio" option of the button as I don't want the audio to be played when the popup appears.

My pb now is that, when using the closebutton of the popup to hide the popup again, the slide resumes but not the audio. What am I doing wrong?

I am using Captivate 2019.

 

Thanks!

 

Céline

TOPICS
Audio and video

Views

182

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Jan 23, 2020 0
Most Valuable Participant ,
Jan 23, 2020

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That is strange, because the audio is syncrhonized with the timeline and should restart aftet the pause. Can you tell what the action is on the close  button? And verify the exact version numer under Help, About Captivate?

Have a look at:

https://elearning.adobe.com/2018/06/pausing-timeline-audio-clips/

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Jan 23, 2020 0
New Here ,
Jan 23, 2020

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Hello,

The version nb is 11.5.0.476

For the action, I simply put a "show" popup action on the button and check the "stop audio slide" in the option.

Thanks!

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Jan 23, 2020 0
Most Valuable Participant ,
Jan 23, 2020

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I asked for the action on the Close button.

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Jan 23, 2020 0
New Here ,
Jan 23, 2020

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simple "hide" popup, sorry

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Jan 23, 2020 0
Most Valuable Participant ,
Jan 23, 2020

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You need urgently to upgrade your version to 11.5.1.499.

Did you read that blog? 

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Jan 23, 2020 0
Adobe Community Professional ,
Jan 23, 2020

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If you want the slide audio to continue when you continue the timeline I would suggest NOT selecting the option to Stop Slide Audio.  Just use a Pause timeline action.  As Lieve said, the slide audio is synched with the timeline.  Stopping and starting the timeline should also just stop and start the slide audio.  I think the Stop Slide Audio option is intended to allow a user interaction on a button to turn off the slide audio even though the timeline continues playing.  The button might be invoking a Play Audio action.  The Stop Triggered Audio action does not affect Slide Audio, so you have to use the Stop Slide Audio option for the Action.

 

If only the Adobe Engineers had thought of including a Stop Slide Audio action to complement the Stop Triggered Audio action, and a Resume Slide Audio action to complement the Play Audio action.  Then you would have the ability to control both at will from Advanced Actions.

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Jan 23, 2020 0
Adobe Community Professional ,
Jan 24, 2020

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Unless I misunderstand your question, I may have a solution in this video here: https://youtu.be/ojWz2spuTeM

Paul Wilson, CTDP | https://captivateteacher.com
In this Adobe Captivate video tutorial, I answer a viewers question about interrupting slide audio with some optional content with audio attached. Then when this optional content is closed the slide would continue to play the original slide audio where the interruption first occurred. Become a ...

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Jan 24, 2020 0