• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Scorm will not load because playbar images generate 503 errors

New Here ,
Jun 17, 2020 Jun 17, 2020

Copy link to clipboard

Copied

I recently started having this problem with Captivate 19.

After pressing "enter" on a SCORM module in moodle, it keeps showing the loading circle indefinitely.

When the page is refreshed, the module works as expected. Also, when I remove the playbar the SCORM loads as expected.

 

Errors in console:

First a bunch of 503's on playbar images eg:

/lms/pluginfile.php/98/mod_scorm/content/6/assets/playbar/PlaybarIcons/CC.png:1 GET  503

 

 

Then a drawimage error:

CPM.js:1645 Uncaught DOMException: Failed to execute 'drawImage' on 'CanvasRenderingContext2D': The HTMLImageElement provided is in the 'broken' state.

    at cp.PB.PlayBarButton.onMouseOut (https://mysite.com/lms/pluginfile.php/98/mod_scorm/content/6/assets/js/CPM.js:1645:311)

    at cp.PB.PlayBarButton.refresh (https://mysite.com/lms/pluginfile.php/98/mod_scorm/content/6/assets/js/CPM.js:1643:466)

    at cp.PB.PlayBarButton.setPosNWidth (https://mysite.com/lms/pluginfile.php/98/mod_scorm/content/6/assets/js/CPM.js:1641:55)

    at cp.PB.playBarConstruct.initComponents (https://mysite.com/lms/pluginfile.php/98/mod_scorm/content/6/assets/js/CPM.js:1669:144)

 

I have never had this problem in the past, just recently after making changes to old html5 captivate files in captivate 19 has this problem started. How do I fix this problem with the playbar in captivate 19?

Views

226

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources
Help resources