I have tried every setting to get a Captivate 2019 course with a quiz marked a complete when a learner fails a quiz. When they pass, the course is marked complete, but when they fail the course is marked 'In Progress'.
I'm publishing using TinCan and I've tried a variety of settings.
Using both Close project and Stop project.
Have the course load in a separate window and not.
Have completion as the user only accessing the course.
Using an Exit button
Using properties for when the last slide ends, Exit.
I'm at a loss. Any ideas? I'm letting the last slide just play out and the project will close as expected but not marked complete. When go back into the course, it takes me to the last slide, as if it hasn't been complete.
This may be a problem with your LMS rather than your course. The way to find out is to upload the content to a different LRS and see what happens. Try uploading to SCORM Cloud and test on their LRS to see of you get similar results.