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Using CP 2019: 22.214.171.1246 on Windows 10 Pro
I create a shape on a normal slide --> Shadow and Reflection options are available
I double click the shape and add any text, then step out of text edit and select the shape --> Shadow and Reflection options are NOT available
It seems the only way I can adjust Shadow and Reflection options after adding text is to go into the State View for the shape.
So, I have a workaround, but I've been using CP through many versions and this is a change in behavior, definitely annoying and possibly a bug.
Can you update to 126.96.36.1999 and check again?
Captivate 2019 ver 188.8.131.529
I do not see that behavior. I follow you steps and get the following result.