Using CP 2019: 184.108.40.2066 on Windows 10 Pro
I create a shape on a normal slide --> Shadow and Reflection options are available
I double click the shape and add any text, then step out of text edit and select the shape --> Shadow and Reflection options are NOT available
It seems the only way I can adjust Shadow and Reflection options after adding text is to go into the State View for the shape.
So, I have a workaround, but I've been using CP through many versions and this is a change in behavior, definitely annoying and possibly a bug.
Can you update to 220.127.116.119 and check again?
Captivate 2019 ver 18.104.22.1689
I do not see that behavior. I follow you steps and get the following result.