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Site cannot be reached message appearing when previewing responsive projects

Participant ,
Mar 31, 2020

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Hi

I am suddenly recieving the following 'This site can't be reached' message when I preview a responsive project. It was working fine yesterday. I have cleaned my preferences and tried other browsers and nothing works. Any other suggestions? Many thanks for any suggestions. M

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Site cannot be reached message appearing when previewing responsive projects

Participant ,
Mar 31, 2020

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Hi

I am suddenly recieving the following 'This site can't be reached' message when I preview a responsive project. It was working fine yesterday. I have cleaned my preferences and tried other browsers and nothing works. Any other suggestions? Many thanks for any suggestions. M

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Mar 31, 2020 0
Adobe Community Professional ,
Mar 31, 2020

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Try changing your default browser to something else.  If using Google Chrome, try Edge and vice versa.  

I have this happen from time to time on my Windows 10 box as well.  For some reason, going into Windows Settings > Default Apps and changing the default web browser seems to fix it.

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Mar 31, 2020 0
Participant ,
Apr 01, 2020

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Thanks for your suggestion Rod but unfortunately no luck with that approach.  I wonder if uninstalling then re-installing the program would help? Any thoughts?

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Apr 01, 2020 0
RodWard LATEST
Adobe Community Professional ,
Apr 01, 2020

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Should not be necessary but worth a try if all else has failed.  Just remember to choose the option when uninstalling to clear Preferences as well.

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Apr 01, 2020 1