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Slide 1 Not Showing

Explorer ,
Jun 06, 2018

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I created a training course, and until today it has worked fine. I am needing to publish a PDF of it; however, the first slide will not show up. It won't show up when I "preview from this slide" either. It does show if I view it in the web browser. Anyone know how to get it to show?

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Correct answer by Lilybiri | Most Valuable Participant

Try to recreate that slide from scratch if you insist on showing SWF output.

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Slide 1 Not Showing

Explorer ,
Jun 06, 2018

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I created a training course, and until today it has worked fine. I am needing to publish a PDF of it; however, the first slide will not show up. It won't show up when I "preview from this slide" either. It does show if I view it in the web browser. Anyone know how to get it to show?

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Correct answer by Lilybiri | Most Valuable Participant

Try to recreate that slide from scratch if you insist on showing SWF output.

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Most Valuable Participant ,
Jun 07, 2018

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More details are needed. Which version do you use? Is it a responsive or a non-responsive project. Do you realize that publishing to pdf is only possible when using SWF output, that the present versions of Adobe Reader do not have the Flash Player automatically embedded. Result is that the user wanting to see that interactive pdf needs instructions how to install the Flash Player plugin.

If it is a non-responsive project, Preview from this slide is also based on a temporary SWF output. You talk about Preview in Browser or Preview HTML in browser, if this is a non-responsive project? Which browser do you use if it is for HTML output?

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Explorer ,
Jun 07, 2018

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I use Captivate 2017. It's non-responsive and nothing I have in here requires Flash. I also did the HTML5 Tracker to double check. It's literally a slide with buttons that take you to different slides. That's it. I'm only doing the PDF to send to my boss. I usually publish as an HTML5 zip file. The first slide does not show when I Preview from this slide or in the PDF. It does show when I Preview HTML5 in Browser, and I use Chrome.

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Most Valuable Participant ,
Jun 07, 2018

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That proves that something SWF-related is wrong in that first slide. Difference between SWF and HTML output increased a lot with latest version of Captivate. If you want to show your boss how it will look, either send him the full folder after published to HTML and instructions to launch the index.html file or upload it to a webserver (best) and send the  URL.

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Explorer ,
Jun 07, 2018

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So, there's no way to make it work in the PDF?

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Most Valuable Participant ,
Jun 07, 2018

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I should have to screen that slide closely, but what is the use of showing a slide in a SWF-based pdf when it can look totally different in the HTML output? 

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Explorer ,
Jun 07, 2018

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It doesn't look different though. I've never had issues with it looking different. (I don't put anything crazy in my courses. I'm still learning) I've done other PDFs this way, but this is the only one that I'm having this issue with.

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Most Valuable Participant ,
Jun 07, 2018

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Try to recreate that slide from scratch if you insist on showing SWF output.

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