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Slide content disappears on a few slides after publishing to Youtube

Explorer ,
Aug 16, 2019 Aug 16, 2019

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I published a video to youtube but about 5 slides of the content do not display in the middle of the video. The narration is there but not the content but the remainder of the video shows fine. I have reviewed the captivate files and re-published but get the same issue.

Any idea the issue?

Dee

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correct answers 1 Correct answer

Explorer , Aug 16, 2019 Aug 16, 2019

Hello All,

I figured out my own issue.  I had deleted the "unused items" in the library that were not suppose to create an issue when published, however, it did create the above problem. So luckily I had a copy of the file with "unused items". When I published the original copy with the "unused items" the video published correctly.

Dee

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Explorer ,
Aug 16, 2019 Aug 16, 2019

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Hello All,

I figured out my own issue.  I had deleted the "unused items" in the library that were not suppose to create an issue when published, however, it did create the above problem. So luckily I had a copy of the file with "unused items". When I published the original copy with the "unused items" the video published correctly.

Dee

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Community Expert ,
Aug 17, 2019 Aug 17, 2019

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I know many recommend to delete unused items, but I am careful about that because sometimes they are indicated not used wrongly. After all superfluous items in the Library only have a effect on the cptx file, never on the published file.

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