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Smart Shape text captions not showing in Chrome

Engaged ,
Feb 12, 2020

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I have a project that on two slides does not show the text in smart shapes I've used as text captions when the project is played in Chrome.  It is only on two slides.  When the project is played in IE the text is visible.

I'm using Captivate 2019.

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Correct answer by Lilybiri | Most Valuable Participant

Calibri is not a websafe font. Wonder if that is the problem? Is it dynamic text? Did you read this:

http://blog.lilybiri.com/fonts-in-captivate

There are some strange things going on in Chrome. What about Firefox? Or Edge? 

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Smart Shape text captions not showing in Chrome

Engaged ,
Feb 12, 2020

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I have a project that on two slides does not show the text in smart shapes I've used as text captions when the project is played in Chrome.  It is only on two slides.  When the project is played in IE the text is visible.

I'm using Captivate 2019.

Most Valuable Participant
Correct answer by Lilybiri | Most Valuable Participant

Calibri is not a websafe font. Wonder if that is the problem? Is it dynamic text? Did you read this:

http://blog.lilybiri.com/fonts-in-captivate

There are some strange things going on in Chrome. What about Firefox? Or Edge? 

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Advanced, Getting started

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Feb 12, 2020 0
Most Valuable Participant ,
Feb 12, 2020

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Which theme do you use, which theme font is used in the shape as text container?

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Feb 12, 2020 0
Engaged ,
Feb 12, 2020

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The theme is the blank one.  The text font in the smart shape is Calibri regular.  The text shows on all the slides but these two.  Also, the text shows when the project is played on IE.  It is blank on these two slide in Chrome.

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Most Valuable Participant ,
Feb 12, 2020

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Calibri is not a websafe font. Wonder if that is the problem? Is it dynamic text? Did you read this:

http://blog.lilybiri.com/fonts-in-captivate

There are some strange things going on in Chrome. What about Firefox? Or Edge? 

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Feb 12, 2020 0
Engaged ,
Feb 12, 2020

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The actual standard at work is IE.  No Edge sometimes Firefox or Chrome.  All the text in this project is Calibri and other than these two smart shapes they all show.  Thanks for the help.

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