Smart shapes filled with an image randomly doesn't appear

[Guest]

So I have several smart shapes in my course that are filled using images (small png files). When I preview or publish, the images randomly do not appear. If the image didn't appear when I first entered the slide, if I go back one slide and then return, then it might appear. I'm confused because there doesn't seem to be any consistency to it. Has anyone experienced this?

[RodWard]

Some questions for you:

• What version of Captivate are you using?  Is it completely up to date with patches?
• What computer OS?
• How long since you cleared your Project Cache?