Smartshape as button not working in published project

New Here ,
Mar 08, 2021 Mar 08, 2021

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Hello,

 

I have several projects that I have been working on. I am using smart shapes as buttons and now when I publish the projects the buttons have to be clicked at the bottom center for it to work. Has anyone experienced this? I have updated to the latest version of captivate. The buttons work fine when I preview the project. I'd like to add that this only began happening on Thursday, I had previously published these projects and the buttons worked, it only stopped when I went back to make edits. 

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 08, 2021 Mar 08, 2021
I have heard of this issue occurring when the Skin Editor > Borders settings are set to have a border at the bottom.  To test if this is the issue, try turning off the borders checkbox and then Preview in HTML5,

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Most Valuable Participant ,
Mar 08, 2021 Mar 08, 2021

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Can you check the exact version number under Help, About Captivate?  I have never experienced this myself but other users did report and often it was because they were not on the most recent release.

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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I have heard of this issue occurring when the Skin Editor > Borders settings are set to have a border at the bottom.  To test if this is the issue, try turning off the borders checkbox and then Preview in HTML5,

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Hello, this is exactly what the issue was. Thank you very much

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