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So I'm upset

New Here ,
Aug 25, 2018

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I literally just bought Captivate 2017 about a week ago and log onto the web today to see 2019 released. Is there anyway for me to upgrade without paying? If I knew 2019 was about to be released I would have waited. I am not happy, especially since I'm interested in the VR component. Goodness!

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So I'm upset

New Here ,
Aug 25, 2018

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I literally just bought Captivate 2017 about a week ago and log onto the web today to see 2019 released. Is there anyway for me to upgrade without paying? If I knew 2019 was about to be released I would have waited. I am not happy, especially since I'm interested in the VR component. Goodness!

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Adobe Community Professional ,
Aug 25, 2018

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There is a thirty day grace period when you purchase a perpetual license. Shambu Nashi can point you in the right direction. If you are on subscription you just need to download the trial and sign in with your Adobe ID to register 2019 to your account. 

Paul Wilson, CTDP | https://captivateteacher.com

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New Here ,
Aug 25, 2018

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I purchased the Teacher/Student edition on 8/17/18. I will get in contact with Shambu, I hope I am eligible. Also, I love your videos, they are very helpful.

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Adobe Community Professional ,
Aug 26, 2018

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Thanks. I'm sure Adobe will be able to help you out. Don't forget to subscribe to me YouTube channel and please share my videos with all your eLearning friends

https://goo.gl/2cTh34

Paul Wilson, CTDP | https://captivateteacher.com

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