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Software simulation is cutting out loading screens

New Here ,
Jan 14, 2019

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Hi,

I'm new to Captivate 19 and have questions regarding software simulation and audio narration.

I want to make a video based on use of my webbased CRM system. The system have loading screens in which Captivate cuts this out and my narration becomes off-sync from what the simulation results show.

Is there a setting to force Captivate to show my screen "as is" without cutting the loading screens or is there any easier way for me to sync the narration to what actually displays in the simulation results?

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

At the point where the loading screen appears, if it's not important to show the progress exactly as per the screen, then just do a manual capture at that point so that you can show something is happening.

Otherwise, if you feel you must be showing the product exactly as it appears, then you would either need to insert a short VideoDemo of that loading screen in between normal capture slides, or else just do the entire simulation as a Video Demo.

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Software simulation is cutting out loading screens

New Here ,
Jan 14, 2019

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Hi,

I'm new to Captivate 19 and have questions regarding software simulation and audio narration.

I want to make a video based on use of my webbased CRM system. The system have loading screens in which Captivate cuts this out and my narration becomes off-sync from what the simulation results show.

Is there a setting to force Captivate to show my screen "as is" without cutting the loading screens or is there any easier way for me to sync the narration to what actually displays in the simulation results?

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

At the point where the loading screen appears, if it's not important to show the progress exactly as per the screen, then just do a manual capture at that point so that you can show something is happening.

Otherwise, if you feel you must be showing the product exactly as it appears, then you would either need to insert a short VideoDemo of that loading screen in between normal capture slides, or else just do the entire simulation as a Video Demo.

TOPICS
Recording

Views

399

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 14, 2019 0
Adobe Community Professional ,
Jan 14, 2019

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At the point where the loading screen appears, if it's not important to show the progress exactly as per the screen, then just do a manual capture at that point so that you can show something is happening.

Otherwise, if you feel you must be showing the product exactly as it appears, then you would either need to insert a short VideoDemo of that loading screen in between normal capture slides, or else just do the entire simulation as a Video Demo.

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Jan 14, 2019 1
Gl3nn LATEST
New Here ,
Jan 14, 2019

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Thanks for quick reply Rod. Have a great day.

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