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SVG files do not display in Capivate 11.5

New Here ,
Oct 15, 2020

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Hi there ! 

I have a problem importing SVG files. They are in my timeline but i'm not able to see them ! They don't appear on my slide ! I can preview it Chrome...but I need to see them in Captivate in order to design properly my slide ! 
Thanks !

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SVG files do not display in Capivate 11.5

New Here ,
Oct 15, 2020

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Hi there ! 

I have a problem importing SVG files. They are in my timeline but i'm not able to see them ! They don't appear on my slide ! I can preview it Chrome...but I need to see them in Captivate in order to design properly my slide ! 
Thanks !

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Oct 15, 2020 0
Most Valuable Participant ,
Oct 15, 2020

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Can you check the exact version number? Look under Help, About Captivate. 

CP9 was the first application to support SVG. How did you create them, which application? I vaguely remember that particular settings were needed when creating them in Illustrator.

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Oct 15, 2020 0
New Here ,
Oct 15, 2020

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It's version 11.5.1.499. I didn't create them, i downloaded them from the website Flaticon. I've also posted on the Facebook group and someone tried to import an icon from this website and had no problem. 

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Oct 15, 2020 0
New Here ,
Oct 15, 2020

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Well, this morning, I opened my document and my file was here...I've just closed and re opened Adobe Captivate...

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Oct 15, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Oct 16, 2020

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Just a glitch then... Be sure to clear your cache regularly. If this happens again, I would clean the Preferences as well.

BTW I corrected the topic title.

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Oct 16, 2020 0