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Text - IE vs Chrome

Community Beginner ,
May 03, 2018

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Wonder if anyone has any advice. My clients users are primarily using IE 11 and lower and for some reason when they view this simple responsive quiz course we created, the text looks very small in IE - but looks great in Chrome. Is there something I can change to make the text look better in IE?

IE

IE.jpg

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Chrome.jpg

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Text - IE vs Chrome

Community Beginner ,
May 03, 2018

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Wonder if anyone has any advice. My clients users are primarily using IE 11 and lower and for some reason when they view this simple responsive quiz course we created, the text looks very small in IE - but looks great in Chrome. Is there something I can change to make the text look better in IE?

IE

IE.jpg

Chrome

Chrome.jpg

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Adobe Community Professional ,
May 04, 2018

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Check the display percentage set for the browser.  It might be set to less than 100%.  In your screenshots not only does the text look smaller in IE but so does the stage size.  So it could be that you're not really comparing apples for apples.

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Community Beginner ,
May 04, 2018

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Thanks for the feedback. I checked and both browsers were set to 100%- so its not the browser in this case.

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Community Beginner ,
May 04, 2018

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Also, is there a way to make those icons go away? They are pretty useless, considering we can see the text.

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Contributor ,
May 04, 2018

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To hide the icons, you can try the following:

open the Developer Tools in your browser, right-click each icon, inspect element, and note the IDs for each one. Then execute JavaScript as follows for each one:

cp.hide("theID");

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Community Beginner ,
May 04, 2018

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Will the users have to do this? To remove the icons? Problem is, the users are using all different devices and the old computers are using IE. There is nothing that can be done about that.

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Contributor ,
May 04, 2018

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You would do this in the Captivate file on the slide that you want to remove the icons.

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Adobe Community Professional ,
May 04, 2018

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One issue that comes to mind is the obsolescence of Internet Explorer 11. You should strongly encourage that they deploy a newer browser. HTML5 is a newer standard and there are scores associated with how well each browser handles HTML5 commands and coding. IE11 scores very low. The current version of Chrome gets a score of 528 while IE11 is the lowest currently tested at 312.

https://html5test.com/results/desktop.html

Paul Wilson, CTDP | https://captivateteacher.com

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Resources
Captivate User Guide
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