This Project Has Expired

New Here ,
Nov 09, 2015 Nov 09, 2015

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Hi All,

I have recently been working on a Captivate project with an outside vendor. I got the final source files today. Overall, it looks great, but occasionally when I go to start a demo/sim, I get a screen that says "This Project Has Expired". I checked the Preference for Start and End, and the expiration box/settings weren't configured. Any thoughts? Thanks!

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LEGEND ,
Nov 09, 2015 Nov 09, 2015

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Perhaps try enabling the box, publishing, clearing it again and publishing again?

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New Here ,
Nov 09, 2015 Nov 09, 2015

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Thanks for the suggestion, but no. That didn't work. The only other thing I could think happened is that the company I worked with used a trial version of Captivate 8, and that might have something to do with it, but I still wouldn't be sure how to remedy it.

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LEGEND ,
Nov 09, 2015 Nov 09, 2015

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Hmmm, I suppose that's possible.

Have you tried creating a new blank project using the same dimensions, then copying all the slides from the troublesome project to the new one?

Maybe that will help?

Cheers... Rick

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Community Beginner ,
Feb 18, 2021 Feb 18, 2021

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Hallo ! I have excatly the same issue and I tried this tip, unfortunately without any success. Any other ideas ?

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Most Valuable Participant ,
Feb 18, 2021 Feb 18, 2021

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This is a very old thread.  Expiration only happens for projects created with a trial version.

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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As Lieve said, projects created with a Trial version of Captivate will expire after 30 days.

 

However, there is also the option in the Edit > Preferences > Project > Start and End settings to configure a defined expiry date.  So, if it wasn't due to the Trial version limitation, then perhaps the previous author chose that option.

ProjectExpired.png

 

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