Trouble opening and saving in Captivate 2017

[BarbCF]

Windows 10, Captivate 2017. When I try to open or save a project, I consistently get an error the first try, but my second attempt succeeds. I save projects local, have cleared cache several times and renamed files. I am copying the error I get.

Thanks in advance for any help you can give me!

[BarbCF]

i should also mention that the error happens even if I close captivate and reboot. task manager does'nt show the app open.

[RodWard]

Are you launching Captivate with Run As Administrator privileges?

[BarbCF]

No, I don't have those priveledges. Could that be why I have a lot of glitchy issues, including this one with Captivate?

[VickieM]

Hi Barb,

Suggestion:

Refer to an article I posted titled “Adobe Captivate 2019 vs. Windows 10: The Battle Continues”. This article might be helpful.

Note: If you do not have administrator privileges on the PC, Laptop, or Mac you are using, contact your technology department for assistance.

Thanks