Trying to download Captivate 8 on another PC

New Here ,
Mar 12, 2021 Mar 12, 2021

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Can anyone give any tips on how to download Cap 8 on another PC if you only have your license key?  I got this through my company but the Adobe support chat is unable to help me.  They dont seem to see that I have an account.  

 

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Most Valuable Participant ,
Mar 12, 2021 Mar 12, 2021

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Are you talking about a perpetual license and have a serial number?

Adobe's policy is only to support the two most recent versions, which are 10 and 11.5 for Captivate. If you have the serial number, try to download CP8 from ProDesignTools website and see if you can activate it with the serial number.

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