Unable to activate Captivate 11

[mohitj39629994]

We have uninstalled Captivate Ver. 11 from last WIndows machine and trying to install it on New Windows machine but its not getting activated.

Can we have the solution?

[Bani Verma]

Moving this query to Adobe Captivate community.

[RodWard]

Did you remember to deactivate the license from that first machine BEFORE you uninstalled it?

[mohitj39629994]

Yes user de-activated the application then uninstalled it.

Posting the comments by user #

#Now that I had re-installed the captivate on Old machine..and it is accepting the key. I am keeping the old machine with me

#I am also getting error message (E 205) on installing Creative Cloud Desktop application

#eRROR comes when it takes updates

Let us know what can be done now.

Thanks

Avant

[RodWard]

I think you need to log a call to Adobe Support about this one.  This is just a User Forum.

[mohitj39629994 · Accepted solution]

We have resolved the issue by using,

• Limited Access Repair tool for Windows

Thanks

Avant