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Unable to activate Captivate 11

Community Beginner ,
Oct 01, 2018

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We have uninstalled Captivate Ver. 11 from last WIndows machine and trying to install it on New Windows machine but its not getting activated.

Can we have the solution?

We have resolved the issue by using,

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Unable to activate Captivate 11

Community Beginner ,
Oct 01, 2018

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We have uninstalled Captivate Ver. 11 from last WIndows machine and trying to install it on New Windows machine but its not getting activated.

Can we have the solution?

We have resolved the issue by using,

Thanks

Avant

Views

217

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2018 0
Adobe Employee ,
Oct 01, 2018

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Moving this query to Adobe Captivate community.

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Oct 01, 2018 0
Adobe Community Professional ,
Oct 01, 2018

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Did you remember to deactivate the license from that first machine BEFORE you uninstalled it?

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Oct 01, 2018 0
Community Beginner ,
Oct 03, 2018

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Yes user de-activated the application then uninstalled it.

Posting the comments by user #

#Now that I had re-installed the captivate on Old machine..and it is accepting the key. I am keeping the old machine with me

#I am also getting error message (E 205) on installing Creative Cloud Desktop application

#eRROR comes when it takes updates

Let us know what can be done now.

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Oct 03, 2018 0
Adobe Community Professional ,
Oct 03, 2018

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I think you need to log a call to Adobe Support about this one.  This is just a User Forum.

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Oct 03, 2018 0
Community Beginner ,
Oct 04, 2018

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We have resolved the issue by using,

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Oct 04, 2018 0