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Unable to locate Captivate on Creative Cloud

New Here ,
Mar 25, 2020

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I have a license for captivate, but as of today I have not received an email to activate or download.  I have a trial version currently.

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Unable to locate Captivate on Creative Cloud

New Here ,
Mar 25, 2020

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I have a license for captivate, but as of today I have not received an email to activate or download.  I have a trial version currently.

TOPICS
Download assets, Installation and licensing

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337

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Mar 25, 2020 0
Most Valuable Participant ,
Mar 25, 2020

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Captivate is not in the Creative Cloud.

Which type of license did you buy: subscription or perpetual?

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Mar 25, 2020 0
New Here ,
Mar 25, 2020

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I was registered by my IT person for a subscription on our corporate account.

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Mar 25, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Mar 25, 2020

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Sorry, I am just a user, have no idea how a team zubscription is working. For an individual subscription license it is sufficient to use the Adobe ID used when license was bought, but that is probably not the case for you.

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Mar 25, 2020 0