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Unable to navigate past KC slides

Community Beginner ,
Sep 20, 2018

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I have a training with three KC slides after a video. I would like for users to be able to navigate using the TOC but have found they can only navigate in slides prior to the KC slides. Any solutions?

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Correct answer by Lilybiri | Most Valuable Participant

Check in the TOC settings if the option 'Navigate to visted slides' is checked?

If that is not the case, can you check the Quiz Preferences? What is the setup?

About KC slides: by default the number of attempts is set to Infinite attempts, which means the learner cannot leave the quiz slide until the answer is correct. Maybe? Have a look at:

Knowledge Check Slides - tips - Captivate blog

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Quizzing and LMS

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Unable to navigate past KC slides

Community Beginner ,
Sep 20, 2018

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I have a training with three KC slides after a video. I would like for users to be able to navigate using the TOC but have found they can only navigate in slides prior to the KC slides. Any solutions?

Most Valuable Participant
Correct answer by Lilybiri | Most Valuable Participant

Check in the TOC settings if the option 'Navigate to visted slides' is checked?

If that is not the case, can you check the Quiz Preferences? What is the setup?

About KC slides: by default the number of attempts is set to Infinite attempts, which means the learner cannot leave the quiz slide until the answer is correct. Maybe? Have a look at:

Knowledge Check Slides - tips - Captivate blog

TOPICS
Quizzing and LMS

Views

138

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 20, 2018 0
Most Valuable Participant ,
Sep 20, 2018

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Check in the TOC settings if the option 'Navigate to visted slides' is checked?

If that is not the case, can you check the Quiz Preferences? What is the setup?

About KC slides: by default the number of attempts is set to Infinite attempts, which means the learner cannot leave the quiz slide until the answer is correct. Maybe? Have a look at:

Knowledge Check Slides - tips - Captivate blog

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Sep 20, 2018 1
Community Beginner ,
Sep 21, 2018

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Thanks!! It was the quiz preference settings. I did not realize the QUIZ settings had anything to do with KC slides since they are NOT quiz slides and do not feed into the quiz numbers, which was the exact reason I used them. Changing the quiz settings fixed the issue.

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Sep 21, 2018 0
Lilybiri LATEST
Most Valuable Participant ,
Sep 21, 2018

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I have really explored those KC settings as closely as possible and discovered indeed that some Quiz settngs were valid for them as well. Glad this helped!

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Sep 21, 2018 0
Adobe Community Professional ,
Sep 20, 2018

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Are you CERTAIN that these are definitely KC slides and not normal quiz slides?  That could be significant.

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Sep 20, 2018 1
Community Beginner ,
Sep 21, 2018

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They were definitely KC slides which is why I didn't think to check the QUIZ settings until it was mentioned above. Why Adobe makes KC slides that also have to be set in the Quiz preference is confusing to me, but it is resolved!! Thanks!

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Sep 21, 2018 0