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Unable to Open Audio FIle in Audition

Community Beginner ,
Feb 13, 2021 Feb 13, 2021

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Hi. All of a sudden I am unabl to edit audio in Adobe Audition. I used ot be able to go to Audio > Edit > Project, an then click on "Adobe Audition" and the entire audio file for the project would open in Audition. But now, Audition opens but the audio is not imported. I am able to go to the library and individually open each audio file by slide but I do not like this work around. I am using Adobe Captivate 9.0.0.223 and Audition 13.0.13.46 and Windows 10. Thanks!

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Audio and video , Import export

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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I am afraid that there is some incompatibility (which I cannot test out, no longer have CP9).  I have the same version of Audition (which is the most recent) but your Captivate version is the first release of 9 (you didn't install any patch) and that release is 6 years old. Captivate is now on release 11.5 which can be considered to be almost a full release. In between there was release 11 and 10.  Not the first time it happens that roundtripping is no longer working.

As I wrote, I cannot double-check if my suspicion is correct.

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Enthusiast ,
Feb 16, 2021 Feb 16, 2021

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Using Captivate 9.0.2.437 and Captivate - Audition  13.0.13.46 and windows 10 - good for me. You may want to update to 9.0.2.437 and see if it rectifies the problem.

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