Unable to open .exe (captivate 9.). Flash Error

Community Beginner ,
Feb 01, 2021 Feb 01, 2021

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Many of my customers have called and reported a Flash Error when trying to open the .exe files published earlier. I tried exporting today and  have the same issues. I just get a Flash Error screen (screen shot attached) 

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Adobe Community Professional ,
Feb 01, 2021 Feb 01, 2021

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EXE files are SWF-based and the support for Flash player ended end of 2020 as had been announced almost 4 years ago.

Please insert images, do not attach them.

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Community Beginner ,
Feb 01, 2021 Feb 01, 2021

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Thank you. So does that mean that we cannot give .exe output at all?  Then its only HTML / SWF. Am I right? 

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Community Beginner ,
Feb 01, 2021 Feb 01, 2021

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I can understand that ' Support for Flash' has ended, but all the .exe files of earlier times also should stop working, thats something I cannot understand. 

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Adobe Community Professional ,
Feb 01, 2021 Feb 01, 2021

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You only really have HTML5 now.  Don't publish to SWF or EXE or PDF anymore.  They won't work.

 

EXE files are really just SWF files running inside a self-contained player.  So since they were SWF too, they no longer work.

 

You are not alone in having fallen foul of this issue, but Adobe has been warning about this for years now.

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Adobe Community Professional ,
Feb 01, 2021 Feb 01, 2021

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Only HTML5 should be used now. Interactive pdf died already a while ago. What you have missed, and what Rod is telling, is that EXE is SWF-based and interactive pdf needed a Flash player plugin. That has been mentioned multiple times in these forums

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Community Beginner ,
Feb 01, 2021 Feb 01, 2021

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Thank you for your support. I have been hearing that adobe is not going to support flash anymore. But didn't anticipate its impact like this. Guess I am now awake after the  bucket of chill water was poured on the head. 

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Adobe Community Professional ,
Feb 01, 2021 Feb 01, 2021

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Well now that you're well and truly awake, and you've found out what a wealth of valuable information is available on the Captivate User Forum I hope you will continue to come back and ask questions.

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