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Unable to preview VR file

New Here ,
Jul 12, 2020

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HI

I have gone back to work on an 360 project I started 6 months ago and I am now unable to preview.

I click preview from this slide (*or any of the other preview options) and nothing happens. I useally use Chrome but it wan't working so I changed to Edge but it isn't working either.

It was working fine before.

Captivate 2019 Ver 11.5.1.499 on Windows 10

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Correct answer by Lilybiri | Most Valuable Participant

This will be a non-responsive project. The only Preview method whcih may work is F11, Preview HTML in Browser. The other preview methods, you mentioned some, do use a temporary SWF output, not compatible with VR.

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Unable to preview VR file

New Here ,
Jul 12, 2020

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HI

I have gone back to work on an 360 project I started 6 months ago and I am now unable to preview.

I click preview from this slide (*or any of the other preview options) and nothing happens. I useally use Chrome but it wan't working so I changed to Edge but it isn't working either.

It was working fine before.

Captivate 2019 Ver 11.5.1.499 on Windows 10

Most Valuable Participant
Correct answer by Lilybiri | Most Valuable Participant

This will be a non-responsive project. The only Preview method whcih may work is F11, Preview HTML in Browser. The other preview methods, you mentioned some, do use a temporary SWF output, not compatible with VR.

TOPICS
Virtual reality

Views

52

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Jul 12, 2020 0
Adobe Community Professional ,
Jul 13, 2020

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Hi,

Does it work when you publish it on your computer and run it from there?

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Jul 13, 2020 0
New Here ,
Jul 19, 2020

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I'm trying to Preview local and it was working fine months ago but now I"m having problems. It didn't work on Chrome so I changed my default browser to Edge, it worked to start with but stopped working. I installed Opera and it is working on that so far. It's very frustrating. I"m running out of browser options ;-0

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Jul 19, 2020 0
Most Valuable Participant ,
Jul 13, 2020

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This will be a non-responsive project. The only Preview method whcih may work is F11, Preview HTML in Browser. The other preview methods, you mentioned some, do use a temporary SWF output, not compatible with VR.

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Jul 13, 2020 0
New Here ,
Jul 19, 2020

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Thank you. F11 is now working in Chrome. I don't understand why selecting preview from the menu workeed before and then suddenly stopped. As long as it works I'm happy though.

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Jul 19, 2020 0