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Unable to see HTML5 animation/Web items when previewing or publishing project.

New Here ,
Feb 28, 2019

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Hiya,

I have inherited an e-learning module created with Captivate and have only used Storyline before. I need to make some changes to the module and I have managed to figure out the basics but two of the slides have got what I'm assuming are HTML5 animations on them. I have never worked with these before so if I sound like I really don't know what I'm talking about it is because I don't!

I can see the content when in the 'build mode' and hide/unhide them from the time line, I can see the 'Web' item in the time line and its in the library too. However when I preview the project or publish it they disappear and there is a blank slide instead. I'm assuming they were created with Animate CC and imported to Captivate but I do not have the original files just the ones imported in to the project.

I might be missing something totally simple here but wondered if anyone could help?

Best Wishes,

Jonna

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Unable to see HTML5 animation/Web items when previewing or publishing project.

New Here ,
Feb 28, 2019

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Hiya,

I have inherited an e-learning module created with Captivate and have only used Storyline before. I need to make some changes to the module and I have managed to figure out the basics but two of the slides have got what I'm assuming are HTML5 animations on them. I have never worked with these before so if I sound like I really don't know what I'm talking about it is because I don't!

I can see the content when in the 'build mode' and hide/unhide them from the time line, I can see the 'Web' item in the time line and its in the library too. However when I preview the project or publish it they disappear and there is a blank slide instead. I'm assuming they were created with Animate CC and imported to Captivate but I do not have the original files just the ones imported in to the project.

I might be missing something totally simple here but wondered if anyone could help?

Best Wishes,

Jonna

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Feb 28, 2019 0
Adobe Community Professional ,
Feb 28, 2019

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Upload the published output to a web server or LMS and test from there.  Some things in an HTML5 project just won't work when you are testing locally and not in a true web environment.  See if that then shows the items on screen.

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Feb 28, 2019 3
New Here ,
Feb 28, 2019

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Thank you -  so I was missing something simple. Totally makes sense now and explains why when trying to publish as Executable those slides/screens were blank. I needed a local version for staff who don't have access to our LMS but I'll just need to replace those screens/slides with more basic stuff!

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