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Unchartered Waters...

New Here ,
Aug 26, 2020

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Greeting everyone! 

I use Captivate 9.0.0.223 and have been able to download templates and characters from the Assets library, but for weeks now, it's just showing me the error below. Were there any updates that I may have missed re the use of this library? Thank you in advance for your input!

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Unchartered Waters...

New Here ,
Aug 26, 2020

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Greeting everyone! 

I use Captivate 9.0.0.223 and have been able to download templates and characters from the Assets library, but for weeks now, it's just showing me the error below. Were there any updates that I may have missed re the use of this library? Thank you in advance for your input!

captivate-error.png

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Aug 26, 2020 0
Most Valuable Participant ,
Aug 27, 2020

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Hmmm... terminology problem. The Assets panel is only available since version 11.5.

If you are still on version 9 you are not using the most recent release for 9. Please install the patch using Help, Updates.

 

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Aug 27, 2020 1
New Here ,
Aug 27, 2020

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Thank you Lilybiri, will look for the fix you suggested! 🙂

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Aug 27, 2020 0