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user option to buy not to download even if she has license

New Here ,
Jul 11, 2018

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hi, primary admin Ela Molek see Mucko Zvezdana (user) as normal user of captivate license, but Mucko Zvezdana has in her portal only option to buy Captivate license and not to download it. Why is that? Please help. thank you, Ela

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user option to buy not to download even if she has license

New Here ,
Jul 11, 2018

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hi, primary admin Ela Molek see Mucko Zvezdana (user) as normal user of captivate license, but Mucko Zvezdana has in her portal only option to buy Captivate license and not to download it. Why is that? Please help. thank you, Ela

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Getting started

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Adobe Employee ,
Jul 20, 2018

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Moving this discussion to the Getting Started forum.

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Most Valuable Participant ,
Jul 20, 2018

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@Jeff This same question has been posted already in the past. I don't understand the question....

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Adobe Employee ,
Jul 20, 2018

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I believe they are trying to get started with using the current version of Captivate.  It would also appear they have some type of a volume license?

It is ok if you don't know how to answer the question, Lilybiri.  I moved the discussion here as someone should be able to assist with the Getting Started process for Captivate.

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