Video Demo Mouse Lag on Playback

New Here ,
Nov 02, 2018 Nov 02, 2018

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Hi All,

I'm trying to record my screen for a software tutorial. When I've finished recording - nothing looks right. Menus that's I've opened open before my mouse hovers over them and the mouse is continually behind as I navigate the screen. I've searched around, but I cannot find a fix for this. Has anybody else experienced this?

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 02, 2018 Nov 02, 2018
Did you record on your main screen or on a secondary display?

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Adobe Community Professional ,
Nov 02, 2018 Nov 02, 2018

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Did you record on your main screen or on a secondary display?

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New Here ,
Nov 05, 2018 Nov 05, 2018

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I think it's mostly been on a secondary display. I didn't think that would have an impact? Is that a known issue?

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Most Valuable Participant ,
Nov 05, 2018 Nov 05, 2018

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Indeed, you should always do the recording on the primary screen, set to a Display resolution of 100%.

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