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Web interaction not previw when playing the vedio

Community Beginner ,
Sep 20, 2020

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why i have this problem

Reemy25_0-1600646576415.png

 

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Web interaction not previw when playing the vedio

Community Beginner ,
Sep 20, 2020

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why i have this problem

Reemy25_0-1600646576415.png

 

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Sep 20, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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When ever I have the same problem you are seeing, all I need to do to correct it is to go to Windows > Settings > Apps > Default Apps > Web browser.  Whatever the default web  browser is set to, I just change it to another browser, and then immediately change it back to my preferred browser.

 

I have no idea why this happens to Captivate at times, but this is all I ever need to do to get it working again.

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Sep 21, 2020 1
Community Beginner ,
Sep 21, 2020

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Thank you for answer me but it doesn't work.

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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Please provide more information:

  • What version of Captivate?
  • Windows or MAC OS?
  • Responsive or non-responsive?
  • Have you tried previewing a new blank project to see if all projects show this error or just the one you are currently working on?

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Sep 21, 2020 1
Community Beginner ,
Sep 21, 2020

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captivate 9 release in 2019
Windows

non-responsive
the error appare in the new project i work on it now
but i tried another sites and it's work

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Sep 21, 2020 0
Reemy25 LATEST
Community Beginner ,
Sep 22, 2020

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any help please

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Sep 22, 2020 0