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Web objects not clickable when UseWidget7=1 on responsive project

Community Beginner ,
May 10, 2020

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Hello. I am building a responsive project in Captivate and got UseWidget7 = 1 all the time cuz I have used web objects behind elements often. I inserted a webobject into responsive project and it was not clickable, just frozen video with a play button that cannot be clicked. I then reinstalled captivate and the video started playing on button, so I thought the problem was solved, but it was playing becouse the UseWidget7 was restarted during reinstallation back to 0, so my webobjects appeared on top. When I changed back the UseWidget7 to 1 I started facing the same problem with "frozen" web object.

Had anyone faced the same issue maybe?

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Web objects not clickable when UseWidget7=1 on responsive project

Community Beginner ,
May 10, 2020

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Hello. I am building a responsive project in Captivate and got UseWidget7 = 1 all the time cuz I have used web objects behind elements often. I inserted a webobject into responsive project and it was not clickable, just frozen video with a play button that cannot be clicked. I then reinstalled captivate and the video started playing on button, so I thought the problem was solved, but it was playing becouse the UseWidget7 was restarted during reinstallation back to 0, so my webobjects appeared on top. When I changed back the UseWidget7 to 1 I started facing the same problem with "frozen" web object.

Had anyone faced the same issue maybe?

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30

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 11, 2020

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After an extensive discussion with the technical support we realized the issue can be solved by removing adobe captivate and all it's cache/temp files and then reinstalling it.

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Community Beginner ,
May 14, 2020

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Just to inform that I have refornulated the question I had previously written here because I didn't know the issue was caused by UseWidget7 earlier.

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