White flashes between slides once published HTML5

[sris67976568]

Hi All,

I found white flashes between slides once published in HTML5. How to fix this? I am using the captivate 2019 version.

Thanks

[andreasw9603204]

Hi,

have you seen this thread: White flashes between slides once published HTML5    ?

The description seems to match your problem.

[Lilybiri]

I answered the same over there as here: Slide transitions are not compatible with HTML5 output.

However I am not sure if that option was chosen. That is why I asked which theme was used and if it was a theme originally created in this version or a custom theme updated to this version?

[sris67976568]

Hi,

I already read the above mentioned thread. I didn't apply any transition and we used svg file in master slide as default frame. This frame will reflect in each software simulation slide.

[Lilybiri]

May be due to the SVG, can you explain your workflow bit more in detail? Normally a software simulation slide is based on the Blank master slide. Maybe add some screenshots?

[sris67976568]

Hi,

Still, we have a white flash while running html5 in between two software simulation slides. The size of the svg file is 333kb.

[Lilybiri]

Please, answer my questions...

[sris67976568 · Accepted solution]

Hi all,

Thanks to all for immediate reply. We sort it out. We slice the frame into four-part. It works fine. The .png format of the frame file also supports us.