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Adobe After Effects Beta hangs

Community Beginner ,
Oct 01, 2020 Oct 01, 2020

 

While in the Adobe After Effects Beta I tried to import a CHPROJ file I did in Character Animator BETA. It just hangs for 10 minutes saying importing. 

I killed the process and sent the Crash report to Adobe. 

 

Are there any Caveats I need to be aware of for FILE import of a CHPROJ file into After Effects BETA ?

 

The CHPROJ file is a 4 minute Music Video with 4 Puppets .

 

Thank you 

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correct answers 1 Correct answer

Adobe Employee , Oct 05, 2020 Oct 05, 2020

Importing a .chproj into AE should be fine. For long scenes, seeking to the end of the scene can be very slow because Ch has to render ALL the frames up to that point. But in your case, if you're just importing the scene it should start at the beginning.

 

If you can leave it running for a much longer time (e.g. overnight) it would help to figure out if this is a true hang or just very slow. Also, you could check the system memory usage when this is happening — if the machine starts "swapping" (

...
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Adobe Employee ,
Oct 05, 2020 Oct 05, 2020

Importing a .chproj into AE should be fine. For long scenes, seeking to the end of the scene can be very slow because Ch has to render ALL the frames up to that point. But in your case, if you're just importing the scene it should start at the beginning.

 

If you can leave it running for a much longer time (e.g. overnight) it would help to figure out if this is a true hang or just very slow. Also, you could check the system memory usage when this is happening — if the machine starts "swapping" (i.e. using virtual memory when you run out of real memory), it can go 1000x slower which can lead to this problem.

 

Also worth making sure you are running the latest beta of both AE and Ch.

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Community Beginner ,
Oct 07, 2020 Oct 07, 2020
LATEST
I believe that because of my use of multiple screens that the dialog box
for importing an individual screen may have been hidden.

This year I have embraced Apple OS . In Windows I was accustomed to doing
ALT TAB to get thru any open or hidden windows. On the Mac I do Command Tab
but that dialog box doesn't show. I did see one after minimizing all
windows.

Thank you
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