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After effects won't import Character Animator scene?

Explorer ,
Feb 03, 2023 Feb 03, 2023

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I get an error message: Could connect, please verify that Character animator is installed. (86::1). While the Ch is actually installed and running. Any solution to this error? Thanks

Bug Unresolved
TOPICS
Import and export

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correct answers 1 Correct answer

Community Expert , Feb 03, 2023 Feb 03, 2023

All I can think of is to make sure that you are running the same version of both programs.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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All I can think of is to make sure that you are running the same version of both programs.

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Explorer ,
Feb 03, 2023 Feb 03, 2023

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Yes it looks that was the problem. I have downgraded the Ch because Ae2023 is full of bugs and don't get the error message anymore. The importer is now trying to connect to dynamic link server. It fails constantly but hey at least is trying. What a pleasure using adobe products for 53 euros a month ❤️

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